Read my updated post here. How to Track Parcel in PHLPost
Online shopping is very common nowadays, it allows us to buy things that we want without leaving the comfort of our home. From time to time, I also shop online but I haven’t tried shopping overseas because I’m afraid that my package will get lost or I will pay more for taxes.
Read: My Shopping Experience at Althea Korea
Last month, I asked my mom to send me some documents that I need. She sent it to me last January 17 and I asked for the tracking number. She advised me that I might receive it after a week. So I searched online on how can I track the package. I checked the
tracking site of Norway which is
POSTEN, I just entered the tracking number and I saw the following details.
Details Package Number: RRXXXXXXX
Shipment number: XXXXXXXX
Number of Packages: 1
Product Name: REGISTERED LETTER
Weight: -
Measurements: -
The package was being scanned every transport so I was able to track it on time.
Jan 18 Oslo Norway
Jan 19 Arrived in Copenhagen Denmark
Jan 20 Shipment is forwarded to transit country
Jan 24 Shipment arrived in Manila
Then I searched for
PHLPost tracking site so I can track my package here in the Philippines. I just entered the tracking number and I saw a note that the package was sent to delivery office last
January 26.
Since January 27, I was waiting for my parcel, as I mentioned it was my first time to receive a package overseas so I was hoping that it will be delivered to our house since it is just a letter. But I did not receive anything, I have
NO NOTICE CARD from the post office so I printed the tracking information from the PhilPost site and went to our post office last January 31. I was praying that my parcel was already there.
The staff checked her notebook and she said “Wala pa, san ka ba nakatira?" I said my address and she double-checked again her notebook and finally, she saw it. My parcel was there since
January 27. Then, she started checking the packages and asked, “Ano ba yung package na yun?” I said, documents po, nasa envelope lang. I waited for a few minutes then she found the envelope.
I showed her my valid ID to verify. She said I need to pay P112. I was surprised when she asked for payment but I did not ask any questions. I gave the payment and she gave me an official receipt. On my way home, I’m still thinking about the P112 payment. Pati ba sulat may tax na rin? How much more if I will shop online, magkano kaya tax nun. Anyway, I’m happy that I received the documents.
If you are waiting for a package, just track your package on
PHLPost site, when you see the
”Enroute to Delivery Office” status, print it and visit your local post office after 2 or 3 days. Bring a valid ID and money just in case you need to pay.
HOW TO CLAIM PARCEL IN PHLPOST
1. Search for the tracking site of the origin country. In my case, Norway.
2. Track your package and when you see this status "Shipment arrived in Manila"
3. Go to the PHLPost tracking site and track your package.
https://tracking.phlpost.gov.ph/
4. If you see this status
"Enroute to Delivery Office".
You can
- wait for the notification card from PHLPost or
- print the tracking result and go to your local PHLPost office after 2 or 3 days.
5. Bring a Valid ID and pay for the Handling Fee or Customs Tax
Local PHLPost Office = Saan naka-address yung package?
* Don't forget to bring a Valid ID and money for payment. With regards to payment, I have no idea about the rates. I only received documents that I need for my visa application and I was advised to pay P112.
* Delivery time will depend on the Customs Office and Local Post Office.
Read: How to Apply for Schengen Visa via VFS Global Norway
Update: February 2020
My mom sent the same documents for my brother's Schengen visa application and the parcel delivered straight to their house and no PHP112 payment. (Valenzuela). Waah! Bakit kaya dito sa post office namin, lagi ako pinagbabayad ng PHP112 at ako pa nagpick-up lagi ng parcel.
Update: February 2022
I asked my mom to send me the documents for my Schengen visa application and I was worried that it will be delayed because of the COVID19 pandemic but I was glad that I received the package immediately. My mom sent regular mail only and my aunt sent express mail pero sabay lang kami ng pinsan ko na nakatanggap ng mail so sayang yung bayad sa express kasi hindi naman naging express delivery.
January 25 - The shipment has been handed in to Bring
January 26 - The shipment has been sent from the origin country
January 31 - The shipment has arrived in the destination country
February 3 - Enroute to the delivery office
February 4 - Claimed the parcel.
When I saw the
Enroute to the Delivery Office status, I did not wait for any notification card from PHLPost. The following day, I told my husband to check my parcel at our local post office and fortunately, it was already available and he paid PHP112 again. This was fast compared to
my experience in year 2019.
My mom sent the documents to my brother too and the mailman tried to deliver the package to their house (thrice) but the guard refused daw kasi masyado daw malaki yung envelope for the mailbox so Valenzuela Post Office sent a notification card instead. My brother picked up the parcel at Valenzuela Post Office and did not pay any fee, unlike sa amin sa province lagi ako sinisingil ng PHP112 (postal handling fee). The registered mail arrived in Valenzuela, six days after my mom sent it.
May note doon sa card "An unclaimed Registered Mail or Parcel will be returned to the sender or disposed of in accordance with postal regulations after 30 days counting from the date of issue of this notice. A parcel may be retained beyond 30 days upon request provided the storage fee is deposited before the 30-days period expire"
Care to share your experience with the Philippine Postal Corporation.
