As I mentioned in my previous post, hubby just came back from Shanghai last Saturday so I know that we will not have any Mother’s Day celebration. Well, the truth is, it is not a big deal to me, I can’t even remember if we really celebrate this occasion, as far as I know, the year 2009 was the first and last time that we celebrate Mother's day. A simple greeting from my family is enough and if I could have a rest day on this day. hahaha!
Surprisingly, last Sunday hubby was suggesting that we could have an overnight stay in Tagaytay because he wanted to sleep, sleep and sleep. #jetlag. I asked him what’s his budget and he said P500. Oh my P500 for an overnight stay in Tagaytay, I told him I rather stay at home than stress myself looking for cheap accommodation. Today is my day!
But hubby was determined to pursue our overnight stay so after lunch, I checked Pina Colina and Hotel Kimberly site but there was no promo. Then I checked Taal Vista Hotel, they have an on-going promo. The promo price is almost the same with Hotel Kimberly regular price but since we haven’t tried Taal Vista Hotel, we chose the latter. P4,075 for a superior room but unfortunately no more rooms available so we have no choice but to get the De Luxe room for P5,075 less discount (SMAC or BDO Rewards) = P4,775.
After 50 minutes, off we went to Tagaytay (1:50PM). We reached Taal Vista Hotel at 2:50PM so one hour travel time from our place.
For me, Taal Vista Hotel has the best view of Taal Volcano but unfortunately, we can’t see it from our room, all we can see are building walls.
The most exciting part of the staycation is the complimentary buffet breakfast; I think this is open for walk-in visitors for P678.
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foggy morning |
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Al fresco |
During our stay, here are the choices: Hungarian sausage, beef tapa, bacon, fried silinyasi, chicken longganisa, steamed rice, fried rice, goto and champorado. There is an omelet station, bread station, vegetable salad & fruit station, cereal & pancake station and drinks station.
Bread: muffin, banana bread, white bread, ensaymada and malunggay pandesal
Drinks: coffee, milk, orange juice, mango juice and pineapple juice.
Our favorites from the menu are malunggay pandesal and goto.
After breakfast, we went to the swimming pool and we spent the rest of our time at the swimming pool.
Likes
1. They really have the best view of Taal Volcano
2. Facilities and amenities are good.
3. I love soft pillows, our room has 4 pillows. The bed is comfortable.
4. Welcome drink is good for up to four persons unlike in other hotels.
Dislikes
1. Since this is not a cheap hotel, I was expecting more for the service. During my overnight stay, I did not hear any “welcome to Taal Vista Hotel, good afternoon, good morning, and good evening”.
The staffs are just ok. I’ve stayed in pension houses, guesthouses, hotels, and other luxury resorts but this was the first time that I did not hear any greetings from the hotel staff. I don’t know if it is just an isolated case, I don’t expect them to greet me whenever we bump into each other but a smile and nod will do to make the guests feel welcome.
2. No bathtub
3. It was Mother’s day and wala man lang freebies or greetings for mothers.
4. No Wi-Fi
So before we left the hotel, I filled out the survey form and gave it to the receptionist. I was not expecting good service anymore but Raffy gladly assisted us during our check-out and he was really smiling. He even asked if we already have a car pass and if not he need to sign our parking ticket. I just hope they have more staff like Raffy.
I received a call from Taal Vista Hotel because he read my comment in the survey form and asked if we had a bad experience in their Hotel. I told them that it was not really a bad experience but I hope they improve their service. He asked if I will still visit Taal Vista Hotel, and I said yes. If they will have a good promo, I will try this hotel again but if not, I will just book cheap airline tickets.
Update: I received a call and apology letter yesterday (May 22, 2012) and they informed me that they have launched a new smile campaign program to correct the error. I tried to reply to their email but I'm receiving a Mailer-Daemon Notice. Anyway, It is good to know that they are seriously taking into consideration the guest feedback or comments.
Note: If you are reserving a room don’t forget to give your SMAC or BDO rewards number so they can give you additional discounts (if there are any) and upon payment, give your SMAC or BDO reward card so you can earn points for your stay.
1. Since this is not a cheap hotel, I was expecting more for the service. During my overnight stay, I did not hear any “welcome to Taal Vista Hotel, good afternoon, good morning, and good evening”.
The staffs are just ok. I’ve stayed in pension houses, guesthouses, hotels, and other luxury resorts but this was the first time that I did not hear any greetings from the hotel staff. I don’t know if it is just an isolated case, I don’t expect them to greet me whenever we bump into each other but a smile and nod will do to make the guests feel welcome.
2. No bathtub
3. It was Mother’s day and wala man lang freebies or greetings for mothers.
4. No Wi-Fi
So before we left the hotel, I filled out the survey form and gave it to the receptionist. I was not expecting good service anymore but Raffy gladly assisted us during our check-out and he was really smiling. He even asked if we already have a car pass and if not he need to sign our parking ticket. I just hope they have more staff like Raffy.
I received a call from Taal Vista Hotel because he read my comment in the survey form and asked if we had a bad experience in their Hotel. I told them that it was not really a bad experience but I hope they improve their service. He asked if I will still visit Taal Vista Hotel, and I said yes. If they will have a good promo, I will try this hotel again but if not, I will just book cheap airline tickets.
Update: I received a call and apology letter yesterday (May 22, 2012) and they informed me that they have launched a new smile campaign program to correct the error. I tried to reply to their email but I'm receiving a Mailer-Daemon Notice. Anyway, It is good to know that they are seriously taking into consideration the guest feedback or comments.
Note: If you are reserving a room don’t forget to give your SMAC or BDO rewards number so they can give you additional discounts (if there are any) and upon payment, give your SMAC or BDO reward card so you can earn points for your stay.
McDonalds is just in front of this hotel and there’s a small stall beside PAGCOR where you can buy mami for P30.