How to Get a Vaccine Certificate in the Philippines

Last quarter of the year, I’ve learned about the vaccine certificate so I immediately checked the website so I can download our vaccine certificates, getting a vaccine certificate is easy because you can do it online. 

1. Go to https://vaxcert.doh.gov.ph/

2. You will be asked if you’ve been vaccinated for more than 48 hours. 

3. Enter your vaccination details that can be found on your COVID19 vaccination card. 

4. Review the details and submit. 

5. You can also enter your passport details before downloading the file. 

Unfortunately, our records were still not updated. I did not submit anything because in my mind, baka hindi pa lang naeencode kasi September lang naman yung second dose namin so I decided to wait for our booster shots before downloading the vaccine certificate.  

A few months had passed and we were done with our booster shots so I checked the website again and I was shocked because my husband and I still don’t have records for our first and second dose. The only record we have is the booster shots. I also checked my son’s record and luckily all his records are updated so I was able to download his vaccine certificate last month. (I redownloaded his vaccine certificate because of the update last February 7, 2022)

And because of that, I clicked the update records and uploaded our vaccination cards and valid IDs. After you submit, there is a pop-up box stating:

“Your update request was successful. 

 Please take a screenshot or a photo of your Reference ID: 

If you do not hear from us within 5 days. Please contact 88-7614-88 or email vaxcertsupport@doh.gov.ph”

Jan. 29, 2022 - requested for our vaccine certificate 

Feb. 2, 2022 - few days had passed but our record is still not updated so I sent an email to vaxcertsupport@doh.gov.ph but there was no reply. 

Feb. 4, 2022 - my husband contacted vaxcert 88-7614-88 and was advised that if travel-related naman mabilis daw maupdate. 

Every day, I’ve been tracking the status of our vaccine certificates pero lagi “Open” pa rin ang status. So parang naghihintay lang ako wala so I told my husband na tumawag na lang sa Municipal Hall kasi sila naman ang mag-eencode ng details. 

Feb. 14, 2022 - my husband called our LGU and was advised to visit the municipal hall to update my records. My husband informed na nagsubmit na kami ng records sa vaxcert website so he gave my reference number. The staff said, tawag na lang ulit bukas for update. 

Feb. 15, 2022 - I tracked the status again and I was sad because the status is still ‘’Open”. Iniisip ko kung tatawag ba ako o pupunta na lang para mapabilis na maencode details ko, pero I tried entering my vaccination details and voila, meron na ko record so I was able to download my vaccination certificate. So kahit status is open, naupdate na pala yung vaccination details ko. 

My son and I have vaccination certificates already, but my husband still has no records. He called vaxcert again kasi ang tagal na wala pa rin and may note na nga sa reference number niya na may travel abroad siya pero wala pa rin. Upon checking, the staff informed him na mali kasi yung birthday niya. So iba yung birthday (baligtad ang month at day) na nilagay ng Makati sa kanya pero tama yung nasa booster shot. I don’t know how long, it will be corrected, ang sabi lang kasi tumawag ulit.