How to Request for PSA Certificates Online via PSA Serbilis

I don’t understand why frequently give an original copy of PSA Birth Certificate, Marriage Certificate, and CENOMAR. Hindi ba pwede show original copy and photocopy ang isasubmit? I’ve been checking my old blog posts and it seems almost every year na lang pala ko nagrerequest ng Birth Certificate and Marriage Certificate. These documents are not cheap and I used these for visa applications and passport renewal (minor).

There are few ways where you can get your PSA birth certificate, marriage certificate, death certificate, and CENOMAR. You can go to PSA Serbilis Outlet, SM Business Center, PSA Helpline, or order at PSA Serbilis website. Most of the time, I go to SM Business Center but if I am in a hurry, I go to the PSA online website.

Read: 3 Ways to Get your PSA Birth Certificate, Marriage Certificate, Death Certificate and CENOMAR

My sister passed away, two weeks ago so I am helping and assisting her family to claim my sister’s burial assistance and death benefits. I’ve been checking all the documents needed and lahat na lang kailangan ng Original copy of the birth certificate, marriage certificate, and death certificate. Fortunately, pwedeng Certified True Copy ang Death certificate but unfortunately, we need PSA copy of the birth certificate and marriage certificate.

We are on Day 51 of Community Quarantine and government offices are still closed. I checked PSA Serbilis and they are temporarily closed effective March 17, 2020 until further notice. Since we need the documents, I placed an order online for my sister’s family and I hope it will be delivered after the Community Quarantine.

The last time I placed an order was 4 years ago, NSOhelpline.com pa and PHP350 each ang rate so I’m glad bumaba ng konti ang rate. Requesting for a PSA certificate is easy, I like this (new website) better because I can order different certificates at once. If I remember it right, before per certificate ang order and bayad so 2 transactions pa if I need a birth certificate and marriage certificate. Now I can order BC, MC, DC, or CENOMAR and pay in one transaction only. If it is your first time, check the steps below.

You will be asked to enter the following information online: 

Your name
Your delivery address (with zip code)
Your telephone number
Your valid email address
Required information for the birth certificate, marriage certificate, death certificate, and CENOMAR.

Birth Certificate

* Number of copies you are requesting
* Name (maiden name if married female)
* Sex
* Place of birth
* Date of birth
* Father’s name
* Mother’s maiden name
* Date of registration, if the birth certificate was late registered
* Purpose of your request
* Your relationship with the birth certificate owner
Birth certificate requests must be duly authorized as per The Child and Youth Welfare Code (P.D. 603)

Marriage Certificate

* Number of copies you are requesting
* Name of husband
* Maiden name of the wife
* Place of marriage
* Date of marriage
* Date of registration, if the marriage certificate was late registered
* Purpose of your request

Death Certificate 

* Number of copies you are requesting
* Name of the deceased
* Sex
* Place of death
* Date of death
* Date of registration, if the death certificate was late registered
* Purpose of your request

CENOMAR

* Number of copies you are requesting
* Name (maiden name if married female)
* Sex
* Place of birth
* Date of birth
* Mother’s maiden name
* Father’s name
* Purpose of your request

How to Request for PSA Certificate Online 

1. Go to https://www.psaserbilis.com.ph/#!
2. Click here to request now
3. Click I accept
4. Enter Contact and Delivery Information then click next
5. Confirm the details that you have entered
6. On Request Summary, you can CHOOSE BIRTH CERTIFICATE, MARRIAGE CERTIFICATE, DEATH CERTIFICATE OR CENOMAR.

After choosing, you need to answer 2 yes/no questions and click next
1. Was there any correction or amendment done to the certificate you are applying for?
2. Were you able to previously get a copy of the certificate from PSA?

7. Enter details and click save
8. Click confirm
9. After placing all your orders, click submit.
10. Choose payment options - You can pay via credit card, BDO, UnionBank, and Bayad Center.
11. I chose “Pay online via credit card now” and click accept.
12. Click proceed to payment
13. Enter credit card details and one-time pin
14. You will receive Payment Acknowledgment via email too.
15. Wait for delivery

Delivery of PSA Certificate 

Delivery with the Philippines - 3 to 13 working days after payment
Delivery to other countries - 6-8 weeks after payment

PSA Certificate Fees 

Philippines
P330 per copy of Birth Certificate, Marriage Certificate, and Death Certificate
P430 per copy of CENOMAR

Other Countries
$20.30 per copy of Birth Certificate, Marriage Certificate, and Death Certificate
$25.30 per copy of CENOMAR

PSA Birth Certificate and Marriage Certificate

I only ordered 1 PSA Marriage Certificate 3 PSA Birth Certificates and paid P1320. Mahal siya because I only paid P720 at SM Business center for 1 Marriage Certificate and 3 Birth Certificates for our Japan Visa application last January. So I hope mag back to normal na ang government offices so we can order sa Serbilis Outlet or Business Center for more copies.

May 4 - Ordered online
May 18 - I received an email that they processed my order and wait for the delivery in 1-3 days
May 20 - I checked the tracking status, I was surprised because they already delivered the documents last May 16. Status is BAD ADDRESS and CONTACT NUMBER is unreachable. So I messaged them through email and Facebook Page. I gave them the address, landmark and 3 contact numbers.
May 21 - I received a call and the rider asked for landmark and fortunately it was a successful delivery.

Natanggap na yung PSA documents bago pa sumagot sa FB page na ifoforward yung information na binigay ko para madeliver ulit. Sa email naman, sumagot at humihingi ng information. Waah!

Update: January 2021

PSA CENOMAR 

It's been almost one year since my father passed away but we haven't processed his death benefits at SSS. My late sister is supposed to be the one who will process the funeral claims, she already went to SSS, a few days after my father's funeral but there are so many documents needed. Tapos dumating ang pandemic, hindi na niya nakuha yung CENOMAR sa SM. Then my sister passed away too.

This month, I decided to claim the funeral benefits of my father so I checked all the documents needed and order CENOMAR online. 

January 3, 2021 - ordered PSA CENOMAR and paid P430.00

January 8, 2021 - received an email that they already shipped the package.

January 10, 2021 - received my order, the delivery guy requested a valid ID. 

PSA Death Certificate

I am not sure what is the requirements of SSS for funeral benefits after my sister passed away so I just ordered the PSA Death Certificate just to make sure I have a copy of it. It is already more than six months since she passed away already so I'm pretty sure there is already a PSA copy. 

I just followed the steps again but there is a pop-up box "Your request for the death certificate of (insert name) will require manual search and retrieval in the PSA microfilm and paper archives. An additional 10-15 working days will be needed to process your request. Proceed with this request?"

Fortunately, I received the PSA Death Certificate after several days. Akala ko matatagalan pa e. 

January 18, 2021 - ordered PSA Death Certificate and paid P330

January 22, 2021 - received my order, and the delivery guy requested a valid ID.