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He called the hotline but he was advised that there will be a $34 fee each for rush processing. The processing of award tickets is free if you are booking 10 days prior to the flight departure. 8 days before departure kami nagbook.
My husband informed me about the fee and I told him that we will just purchase the Manila to Cebu flight, sayang naman yung miles + $34 + P565 (taxes and terminal fee). So he just reserved a ticket for our Cebu to Manila flight. Click the link for the award redemption chart of
Domestic
International
For Cebu
Economy 4500
Premium Economy 7500
Business Class 8500
Unfortunately, there is no available economy so it is either premium economy or business class, so my husband chose the business class for us para maexperience namin. Hehehe! Ubusan ng miles.
Read: Economy Class vs Business Class Experience: Domestic Flight
2. Collect
After calling the hotline, you have 3 days to collect your award ticket at any Philippine Airlines office.
3. Go to PAL office
Fill out the form, show your ID and pay the necessary fee for domestic or international. In our case, we paid P565 each (domestic).
This was our second time redeeming flight rewards and the process is still the same. Redeeming miles is so easy but it takes time to earn miles especially since we are not frequent travelers. Hehehe! Most of our miles are from Non-Flight (credit card rewards).
Update: 2018
Call, Pay, and Wait for the Confirmation Ticket via Email
When my husband booked our Bangkok flight, he has the option to pay fees on the phone. He just gave his credit card number and he received the e-ticket via email. So we no longer went to the PAL office to pay and collect our tickets. #hasslefree
April 2018:
We went to Thailand and my husband used his miles to book our flight, since he booked this flight 10 days before our flight, wala na yung pinakamababang miles, ito na lang daw choices.
For Bangkok Thailand
Manila to Bangkok 15,000
Bangkok to Manila 18,000
Read: Economy Class vs Business Class Experience: International Flight
We went to Thailand and my husband used his miles to book our flight, since he booked this flight 10 days before our flight, wala na yung pinakamababang miles, ito na lang daw choices.
For Bangkok Thailand
Manila to Bangkok 15,000
Bangkok to Manila 18,000
Read: Economy Class vs Business Class Experience: International Flight
August 2022
I received an email regarding the Great Mabuhay Miles Getaway Promotion; members can claim an award ticket using 50% of the standard redemption value from August 22 to August 28, 2022. The travel period is from September 15 to November 15, 2022.
Black-out dates for outbound MNL and/or domestic hub flights: October 26 - 31, 2022
Black-out dates for inbound MNL and/or domestic hub flights: October 30 - November 6, 2022
The miles will depend on your route (domestic or international).
1750 miles
2250 miles
3500 miles
4750 miles
6000 miles
7250 miles
8500 miles
11,000 miles
13,500 miles
We don't have plans to travel but when I checked my Mabuhay Miles account, I learned that our (my son and I) miles will expire on January 2023. We have not traveled kasi for the last two years via PAL so no activities. So para hindi sayang ang miles at mahirap din i-earn yan, we booked a domestic flight to Cebu and paid PHP2879 for the taxes and surcharge per person. Mahal na siya compared sa PHP565 dati.
4500 miles + PHP2879 (per person)
My husband just called the Mabuhay Miles customer service to book our tickets and we received the confirmed ticket via email.
Update: July 2023
While browsing my Facebook Feeds, I read a comment in one of the groups I follow about the “Great Mabuhay Miles Getaway Promotion”. Thanks to that comment we were able to plan our holiday. I immediately visited Mabuhay Miles's Facebook Page to get more information.
“Get ready for the ultimate travel deal. The Great Mabuhay Miles Getaway is here!
Redeem your Award Tickets on select domestic and international destinations at 50% off regular redemption value.”
Not all flights are included in the promotion and there are blackout dates too so we had to say goodbye to Japan. Our only options were Australia and Taipei, of course, we wanted Australia and we were so grateful because my husband was able to book a flight. Pinagpuyatan ito ni hubby, walang tulog kakatawag sa Mabuhay Miles.
Actually, my husband can book online using his miles but the problem is, siya lang pwede niya ibook so he really needs to call customer service so he can book a flight for us. (wife+son).
Manila -Sydney -Manila = 22,000 miles + $210.80 for Taxes, Fees and Charges (per person)
Update: September 2024
After I discovered the Great Mabuhay Miles Getaway Promotion in 2022, I started to forward for this promo. Last year was July but this year, they had it last month. I almost missed it because when Mabuhay Miles announced it, they did not mention the date and there was no announcement also na nagstart na pala. I always checked their Facebook Page pero wala talaga, good thing I checked comments and someone posted a link na nagstart na pala.
It was already second day of sale and gabi na nakatawag si hubby. As expected, ubos na flights ng Japan sa travel date namin. Kaloka, Tokyo, Osaka, Nagoya, and Fukuoka, fully booked na. So we chose Melbourne. Sobrang late na namin nakatulog dahil sa tagal ng waiting time na makakuha ng agent. Buti na lang may natira pa sa Melbourne.
Manila - Melbourne - Manila = 22,000 miles + PHP12,900 for taxes, fees and charges (per person)
Gusto ko ito. Kaya lang most of my travels are for business lang. Hopefully, we can travel too and have that Mabuhay Miles card too :)
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