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My husband has been paying our monthly amortization at Pag-ibig office (Shaw) for the last several months and finally, he asked if there’s another way to pay our monthly dues and the Pag-ibig staff informed him where we could pay our dues.

We could pay our monthly amortization at SM Payment Center; we just need to print the monthly billing statement from their site. Here is the step by step guide on “How to print housing loan billing statement (HLMBS) through Pag-ibig Fund Website”


How to Get your Pag-ibig Housing Loan Billing Statement

1. Go to www.pagibigfund.gov.ph

2. Click E-Service/Member’s E-Service

3. Click Housing Loan Payment Verifications

4. Type Surname, Name, Housing Loan Account Number and the code appearing in the box.

5. Click “View Billing Statement” (To disable the pop-up blocker on the upper left side of the screen click “Temporary allow pop-up)”

6. View, Download, or Print Billing Statement

Note: The housing loan monthly billing statement is available for viewing or verification a week before the due date.

We receive the monthly text and email from Pag-ibig regarding our due so even without the statement, we can pay in SM Payment Center. Super late magdeliver ng bill statement sa amin, good thing there are other options to get the Housing Loan Billing Statement. 

Where to Pay your Housing Loan, Installment, or Amortization?

How to Check your Pag-ibig Payment History 

1. Go to www.pagibigfund.gov.ph
6. View, Download, or Print Payment History

Note: You can only view the last 12 payments made. If you want the full payment history, you can go to Pag-ibig office and they can print it for you. We've done this last year when we planned to apply for Pag-ibig Repricing. 

Update January 2020

For the very first time, we did not receive any bill from Pag-ibig, no email, no SMS, and when I check online, there is no new bill that I can download. So we just paid our Monthly Amortization using the old bill. My husband called Pag-ibig regarding our concern and we were advised na bayad na daw kasi kami kaya wala bill.

Last December, we went to Pag-ibig, nagbayad kami para less principal so ang nangyari, binawas daw doon yung January bill namin. Waah! Less principal nga so hindi ko gets bakit naging advance payment. So paano kaya yung bayad namin ng January, magiging for February. Hay! Anyway, we were advised to call Pag-ibig if 5 days before the due date, wala pa rin daw bill.

Update February 2020

We received our bill for February, ang total due namin is P19.01 so naging advance payment din yung binayaran namin last January. Nagkulang lang ng konti since ginaya lang namin yung total due nung December bill.

Update August 2020

Before the start of the community quarantine, we paid our March bill and when we received our April Bill, they charged us March and April due plus late interest so hindi nagreflect bayad namin nung March. So we emailed Pag-ibig regarding this concern and they advised us to disregard it and wait for a new bill.  Ilang buwan ang nakalipas pero walang new bill and kahit mag-email kami, wala din nangyayari. When we received a text that we need to pay our due at tapos na daw ang Bayanihan Act. Hindi naman sinabi kung magkano due namin, so I just multiply kung ano ang amount sa March bill x 4 (April to July) and paid at SM Payment Center using the April Bill (changed amount lang). Just this week, we received our August bill and the amount due is P0.00. I don't know why. May error ba sa system nila? I will wait for next month's bill and I hope maayos na.

Update September 2020

We received our September Bill and we were surprised because there is a "Grace Period on your Loan Payments (Accrued Interest PHPXX.XX)" Waah! Alam namin na hindi kami nakapagbayad because we don't have a billing statement, nung April pa kami nanghihingi ng updated bill sabi nila wait daw. Then April 15, we saw their announcement on their Facebook Page.

"We're putting ALL LOAN PAYMENT dues ON HOLD while the Enhance Community Quarantine is in effect, which means all borrowers can settle their accounts once the quarantine ends. 

This is in accordance with the Implementing Rules and Regulations (IRR) of Republic Act No. 11469, otherwise known as the Bayanihan to Heal as One Act"

No dues
No penalties
No application required

Now you have one less thing to worry about.


So we patiently waited for our bill online and wala update since April. When we received the text last July na kelangan na namin magbayad dahil tapos na ang Bayanihan. We paid the April to July monthly amortization kahit wala sila binigay na amount due namin. Then last August, we received a bill pero no amount due, P0.00 so akala namin okay na. Nakakagulat dahil ang laki ng accrued interest na babayaran namin + the September due and no explanation kung ano computation nila, we emailed Pag-ibig pero no reply.

Since no update na naman sa email about Accrued Interest, my husband went to Pag-ibig Office and the staff explained to him about the Accrued Interest so ending, he paid the Accrued Interest + Monthly Amortization so hopefully back to normal na ang bill namin. In short, no penalty nor interest, parang yung interest is for the housing loan na hindi daw nila siningil nung may Bayanihan Act. Hindi siya interest dun sa 3 months na hindi namin nabayaran during community quarantine. Lesson learned, pumunta na lang sa Pag-ibig Office para may sagot agad at wala din nangyayari pag nag-email ka. 

Note: No more bills since we finished our loan already. :)

Hope this helps!